Page 1 of 1
ASBagent dies when attempting to test connection in IA
Posted: Thu Apr 30, 2009 12:44 pm
by bobyon
We have been having trouble for some time with the ASBagent(s) going down unexpectedly. We have recently found that when attempting to test a Teradata ODBC connection from within IIS Console Source Configuration screen one of the ASB agents fails.
The failure also occurs when starting a column analysis task.
Both of these failures are consistently repeatable.
Any and all assistance is appreciated.
Thanks,
Bob
Posted: Thu Apr 30, 2009 4:09 pm
by ray.wurlod
There are quite a few bugs in 8.0.1, most of which are fixed in 8.1.
Posted: Thu Apr 30, 2009 4:23 pm
by bobyon
Thanks Ray for those words of wisdom
Unfortunately though, right now upgrading is not an option we are seriously considering as we are just weeks away from taking our project into a parallel production phase.
Any other ideas?
Posted: Thu Apr 30, 2009 4:45 pm
by ray.wurlod
'fraid not. Hassle your support provider. Meantime keep monitoring the ASB agent process and restarting it as required. The last site I was at created a script for doing just that.
Posted: Thu Mar 25, 2010 1:35 pm
by BradMiller
I see the same problem, my agent on port 31531 is going down frequently.
How do we start an agent? Ray you said you have a script for the same, can you share it please.
Regards,
Posted: Thu Mar 25, 2010 3:30 pm
by ray.wurlod
Arrgh, that's ten months and four clients ago. I did not keep it. It ought not to be a difficult operation, though.
Posted: Thu Mar 25, 2010 7:36 pm
by Oritech
We also face this kind of problem, (IIS - 8.1 ,HPUX 11v3)
Stating below error while viewing the data in designer
An exception occurred while trying to send request to the handler. Agent at devhub06:31531 is not available.
We have noticed that out of 3 below services pertaining to ASBNode one highlighted in bold will die down,
root 6687 1 0 18:31:27 pts/1 0:06 /opt/IBM/InformationServer/ASBNode/apps/jre/bin/IA64W/java -Xbootclasspath/a:conf:eclipse/plugins/com.ibm.isf.client_configurat
root 6679 1 0 18:31:25 pts/1 0:05 /opt/IBM/InformationServer/ASBNode/apps/jre/bin/IA64W/java -Duser.language=en -Duser.country=US -Djava.security.auth.login.conf
root 7014 1 0 18:32:46 pts/1 0:00 /opt/IBM/InformationServer/ASBNode/apps/jre/bin/IA64W/java -classpath /opt/IBM/InformationServer/Server/PXEngine/java/JobMonApp
Wondering how can this be brought back?
1) Either by just stopping & restarting ASBNode or
2) Stop/stopping DS engine,ASBNode in right order
Preferrance is without further effecting the developer.
Please advice