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Failed to connect to DataStage server

Posted: Wed May 14, 2008 10:46 am
by vipson
After installing the DataStage server, I was able to login as "dsadm". Today I am trying to login and it is not working.

I am getting following error:

Failed to connect to DataStage server: <SERVER name>, project: UV
(User name and/or password incorrect (80011))

When I select the Domain, put the ID as dsadm, and put the password, it gives me the DataStage Server...but as soon as I hit OK button I am getting this error.

Posted: Wed May 14, 2008 10:48 am
by ArndW
can you login to your server with that userid/password combination using TELNET or whatever tool you prefer (i.e. putty)?

Posted: Wed May 14, 2008 11:19 am
by vipson
On UNIX using putty, I can login as "dsadm".

By the way I am using Information Server Directory(use the Information Server internal directory) - OS authentication for DataStage users getting authenticated. I am not using LDAP...Thought, you may need to know.

Posted: Wed May 14, 2008 11:25 am
by ArndW
Do you have other users defined who you can check access to DataStage with? Also, have you gone into iis admin to see if the security settings and roles are unchanged from yesterday's settings?

Posted: Wed May 14, 2008 11:46 am
by vipson
Well...Unfortunately I did not define any other users..One user was defined yesterday and he is getting the same error.
I can login as dsadm on Information Server Console..

Nothing that I recall that was changed...

Posted: Wed May 14, 2008 11:48 am
by ArndW
If the UNIX login is working but the DataStage one isn't I would look and check all of the IIS settings as that is the likely source of the problem.

Posted: Wed May 14, 2008 12:15 pm
by vipson
Case Solved.

I had IBM on line, and at the same time my co-worker was looking at what he did yesterday....

It came down to the same thing:
On the domain management => datastage credentials:
My co-worker had checked "Information Server Directory Use the Information Server internal directory "...It must be unchecked...As soon as it was unchecked things are running fine.

IBM said, that if you have this options checked, you must have the DS users actual OS users....

Hopefully this will help others...

Posted: Tue Jul 15, 2008 8:01 am
by sbb
Hi Vipson,

I have the same issue, i am not able to login to console or to web console.
could you suggest how to uncheck Information directory from command line or any alternative to uncheck

thanks
sbb

(User name and/or password incorrect (80011))

Posted: Fri Jul 25, 2008 4:50 am
by Ramani
try the below. I had this issue and It worked after this for me.

# whoami
root
# cd /home/dsadm/Ascential/DataStage/DSEngine/bin
# pwd
/home/dsadm/Ascential/DataStage/DSEngine/bin
# ls -l | grep rws
-rws--x--x 1 dsadm dstage 87984 Mar 24 2006 DBsetup
-rwsr-x--x 1 dsadm dstage 1645099 Mar 24 2006 dsdlockd
-rwsr-x--x 1 dsadm dstage 1602099 Mar 24 2006 dslictool
-rws--x--x 1 dsadm dstage 7283 Mar 24 2006 dstskup
-rwsr-x--x 1 dsadm dstage 1614603 Mar 24 2006 list_readu
-rwsr-x--x 1 dsadm dstage 66793 Mar 24 2006 uv

==== Change onwer now to root ===========
# pwd
/home/dsadm/Ascential/DataStage/DSEngine/bin
# chown root:system DBsetup
# chown root:system dsdlockd
# chown root:system dslictool
# chown root:system dstskup
# chown root:system list_readu
# chown root:system uv

==== Check the below, whether it is root and system now ==============
# ls -l | grep rws
-rws--x--x 1 root system 87984 Mar 24 2006 DBsetup
-rwsr-x--x 1 root system 1645099 Mar 24 2006 dsdlockd
-rwsr-x--x 1 root system 1602099 Mar 24 2006 dslictool
-rws--x--x 1 root system 7283 Mar 24 2006 dstskup
-rwsr-x--x 1 root system 1614603 Mar 24 2006 list_readu
-rwsr-x--x 1 root system 66793 Mar 24 2006 uv


==== Login as dsadm user =====================
$ whoami
dsadm
$ cd /home/dsadm/Ascential/DataStage/DSEngine/bin

=== Stop Datastage Server ====================
$ uv -admin -stop
Stopping JobMonApp
JobMonApp has been shut down.
DataStage Engine 7.5.2.1 instance "ade" has been brought down.

=== After 1 min, Start Datastage Server ====================
$ uv -admin -start
Checking NLS locale OFF
Checking NLS locale DEFAULT
Checking NLS locale GB-ENGLISH
Checking NLS locale US-ENGLISH
Checking NLS locale AU-ENGLISH
Checking NLS locale CA-ENGLISH
Checking NLS locale IE-ENGLISH
Checking NLS locale NZ-ENGLISH
Checking NLS locale ZA-ENGLISH
Loading NLS map file UNICODE
Loading NLS map file UTF8
Loading NLS map file ASCII
Loading NLS map file ISO8859-1
Loading NLS map file ISO8859-1+MARKS
Loading NLS map file MNEMONICS
Loading NLS map file MS1252-CS
Loading NLS map file ISO8859-1-CS
Loading NLS map file ISO8859-15-CS
Loading NLS map file ASCII+MARKS
Loading NLS map file MS1252
Loading NLS map file MS1252+MARKS
Loading NLS map file PC437
Loading NLS map file PC850
Loading NLS map file PC874-CS
Loading NLS map file PC874
Loading NLS map file TIS620
17 NLS Character Set Maps loaded in 119460 bytes.
Loading 9 NLS Locales
9 NLS Locales loaded in 793808 bytes
DataStage Engine 7.5.2.1 instance "ade" has been brought up.
Starting JobMonApp
JobMonApp has been started.

Posted: Mon Aug 11, 2008 6:25 am
by manuel.gomez
vipson wrote: On the domain management => datastage credentials:
My co-worker had checked "Information Server Directory Use the Information Server internal directory "...It must be unchecked...As soon as it was unchecked things are running fine.
I am having the same problem, but cant find this checkbox

Where is it?
Thanks a lot

it is not a checkbox , it was set as active.

Posted: Mon Aug 11, 2008 6:49 am
by mouni
You might have to make the webspher user registry as active

it is not a checkbox , it was set as active.

Posted: Mon Aug 11, 2008 6:51 am
by mouni
You might have to make the webspher user registry as active

Posted: Mon Aug 11, 2008 7:46 am
by manuel.gomez
Found it, was under the 'Open Configuration' link
As I was afraid, it's unchecked, so I did not help to solve my problem :-(

Thanks anyway