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Can't open property of any Activity in Sequence

Posted: Tue Jun 19, 2007 12:32 am
by rafik2k
Hi,
I am facing one problem. While adding any activity and link to one another, I can't open property of the activity.

For some activities(like startloop_activity,endloop_activity) with no link with it, I can open the properties. The momemnt I create a link on it, I can't open the property.

For other activiies(like Job Activity,Routine Activity,UserVariables Activity etc), even I can't open property without link on it.

I was thinking that Sequence is not installed properly.
But I don't have any idea on this.

Please note that one time I got following error while clicking job parameter in job sequence, but when I closed the job and reopened again the error message got disappeared.

Code: Select all

(40503) A call to an OLE server has failed, or a runtime error occured within the OLE server itself

My question is Can I unistall the sequence and re-install only sequence part again from datastage cd.

or what is the solution on same?

Thanks in advance.

Posted: Tue Jun 19, 2007 1:03 am
by ArndW
Please try using search before posting a question like this, you will find that it has been asked, and answered, many times in the past.

If you create a new sequence and don't have the same problem, then the job design information for that sequence is most likely corrupted and you will have to re-write it.

If you have the same problem with a newly created sequence, then you will need to contact your support provider to get a patch for your client workstation to solve this.

Posted: Tue Jun 19, 2007 1:29 am
by ray.wurlod
Re-boot the client machine to clear out any DLLs or OCXs with unattached handles from memory.

Are you running on Windows XP sp2? If so, do you have the patch needed to have Designer work properly with job sequences?

Posted: Tue Jun 19, 2007 3:10 am
by rafik2k
Thanks ArndW for quick reply.
I had tried using searching criteria and found 7081 post, but unable to find suitable solution for my issue.

If anyone of you have any reference of previous post on same, kindly let me know.



Ray: Thanks, client machine has been rebooted many times. Yes I am using Windows XP Professional. i have no idea about sp2, whether it is installed or not.
Any way how can I check it?

Can you please let me know what specific patch is needed to work properly?

As an alternative solution, Can I re-install only sequence part from Datastage CD, Kindly let me know

Thanks in Advance

Posted: Tue Jun 19, 2007 3:19 am
by RelianceDss
rafik2k wrote:Thanks ArndW for quick reply.
I had tried using searching criteria and found 7081 post, but unable to find suitable solution for my issue.

If anyone of you have any reference of previous post on same, kindly let me know.



Ray: Thanks, client machine has been rebooted many times. Yes I am using Windows XP Professional. i have no idea about sp2, whether it is installed or not.
Any way how can I check it?

Can you please let me know what specific patch is needed to work properly?

As an alternative solution, Can I re-install only sequence part from Datastage CD, Kindly let me know

Thanks in Advance
Hi,

With windows xp sp2, you need to install a patch for the client to use sequencer properly i.e to open properties. Contact your vendor and ask them for the patch.

Posted: Tue Jun 19, 2007 7:22 am
by chulett
rafik2k wrote:i have no idea about sp2, whether it is installed or not. Any way how can I check it?
My Computer, right-click, Properties, 'System' section. If you have 'Service Pack 2' installed, it will be listed there.

Posted: Tue Jun 19, 2007 8:19 am
by rafik2k
Thanks RelianceDss and Craig.
Ya I now see service pack 2 on my machine.
I need to ask patch from ibm support team.