Runtime Error 13

sia_999 · Post by **sia_999** » Sun May 06, 2007 7:00 am

After Upgrading the Client licence , changed NLS setting, I am getting Runtime Error 13 while login to Datastage Administrator, but it is allowing to login to Designer and Manager.[/img]

chulett · Post by **chulett** » Sun May 06, 2007 7:19 am

Out of the bajillion messages posted here, yours is the first to mention a 'runtime error 13'. Can you verify that is the exact phrasing?

I'd be curious what exactly 'upgrading the Client license' means. Does the error occur for everyone or just you? You might want to reinstall the client software if the problem is just happening to you, it often corrects any of these 'runtime' errors.

sia_999 · Post by **sia_999** » Mon May 07, 2007 1:30 am

Well, thank for addressing the issue,

actually we had 5 users licensed, for Clients, we asked IBM to for the upgrad the Client licensed so they, IBM provided the procedure to to regenerate the licence from the unix side with this command.
#$DSHOME/bin/uv -admin -regin "<authcode" -s 1111-DSSSRV999 -l 8 -d 01/01/2500, after that more then five users can login ,but when we start the DataStage Administrator it give this error Runtime error '13' there are no logs shows the error.

chulett · Post by **chulett** » Mon May 07, 2007 6:41 am

Since they seem to have caused the problem, suggest you go back to IBM for the solution. So, everyone has this problem with the Administrator now?