connection to the service Tier is lost from the client

kumar11 · Post by **kumar11** » Thu Oct 13, 2016 8:21 am

Hi,
connection to the session is terminated

chulett · Post by **chulett** » Thu Oct 13, 2016 10:35 am

Is there a firewall in play anywhere here, perhaps one with an idle timeout set?

kumar11 · Post by **kumar11** » Thu Oct 13, 2016 12:09 pm

Craig,

No timers are set in the firewall.

JRodriguez · Post by **JRodriguez** » Fri Oct 14, 2016 6:01 am

It might be that both trusted and client sessions remain in the system forever exceeding the default value(1,000), this will cause a bunch of other issues. The most notorious one is the ASB service going down, if the services and engine tiers are hosted in different servers, and any feature handled by this service not working properly. I noticed that you won't be able to create or delete DS projects and the new IGC module won't let you sign in due to this issue.... finally the good news, there is a temp fix for this issue. Follow below

http://www-01.ibm.com/support/docview.w ... wg1JR53534

Before expanding the default sessions limit, clean all old existing sessions, there is a DSWrappwrScript in service tier, /IIS install/ASBServer/bin that allow you to kill the sessions

You must have ISF2 installed!! Hope that this save you sometime