dssh hang and client not able to connect

[mandyli]

Hi

Past one day we are not able to connect datastage server. we are getting following error.

Error message: We are getting following error when we try to connect from Datastage client

Failed to connect to Information Server Engine: abcd:31539, project: aaaaa.
(The connection has timed out (81015))
Loaded modules:
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6002.23084_x-ww_f3f35550\gdiplus.dll 5.2.6002.23084
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll 6.0.2900.6028
C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.6161_x-ww_31a54e43\MSVCR90.dll 9.0.30729.6161
C:\WINDOWS\system32\xpsp2res.dll 5.1.2600.5512

//-------------------------------------------------------------

But I can able to connect XMETA database via sql plus from same Datastage server and able to ping also.

And also I noticed that dssh also hung in that datastage server

/opt/IBM91/InformationServer/Server/DSEngine$ . $DSHOME/dsenv

/opt/IBM91/InformationServer/Server/DSEngine$ cd $DSHOME
/opt/IBM91/InformationServer/Server/DSEngine$ bin/dssh "LIST.READU"

But other server I can able to run same dssh without any issue.

Is there any issue with UV repository or issue with XMETA ?

Thanks for your help.

Thanks
Man

[ray.wurlod]

What service do you have configured to listen on port number 31539? Is this service actually running? Or, perhaps, is someone using an incorrect port number in the login credentials?

[mandyli]

What service do you have configured to listen on port number 31539 :

Sorry I am not able to get this. Are you referring telnet services?


Thanks

Man

[mandyli]

My network/firewall team saying

the rule permits all tcp and udp high-ports (1023-65535).

Thanks
Man

[mandyli]

Hi Ray,

I have fixed this issue. I asked AIX team to reboot the whole box.


Thanks
Man