Repository Items Cannot Show In Designer

dxwwq557 · Post by **dxwwq557** » Wed Apr 16, 2014 8:26 pm

Hi All,

I faced a problem after installed information server 8.5.

I cannot view the any item from repository pallete in designer, but I could view the job through director. Also could view the items from the [FILE] -> [OPEN] to select the items.

Anyone have faced this problem?

qt_ky · Post by **qt_ky** » Wed Apr 16, 2014 8:43 pm

I hit a similar problem once after installing the client onto an unsupported version of Windows 7 (I think it was Home Edition). Check that your client tier operating system is supported for that release.

dxwwq557 · Post by **dxwwq557** » Wed Apr 16, 2014 10:21 pm

Thanks for your reply, I have checked the version of my client system, it should support the client, ever I installed the clients (including v7.x, v8.x, v9.x) on it. Do you know any other problem could cause this problem?

qt_ky · Post by **qt_ky** » Thu Apr 17, 2014 5:35 pm

Have you already tried searching the forums here and the IBM support portal?

Have you tried applying Microsoft Windows updates and rebooting?

I don't know what the cause could be. Hopefully someone else does.

dxwwq557 · Post by **dxwwq557** » Wed Apr 23, 2014 1:33 am

Sorry , late reply, the problem have been fixed. it may be caused by client. following are my fixed step.

I use multiple client manager to change version to 8.7 , then change it back to 8.5. the problem fixed.

so I think this is caused by client.