DSSendMail error

[sreesuku2]

Hi,

I am getting the below error while running the Notification activity in sequence. I get the same error when I use DSSendmailTester in a job.

Js_SupportHc_mailsending..Transformer_4 (DSSendMail): Error when executing command: D:\IBM\InformationServer\Server\Projects\GDMIS_Production\sendmail_Js_SupportHc_mailsending_41340931_5772.bat
*** Output from command was: ***
SMTPMail Looking up server...
SMTPMail Unable to locate server!

Please check any paths in the following command file are correct, and if necessary adjust the 'dssendmail_template.txt' file in the project directory.

Contents of command file:
D:\IBM\InformationServer\Server\DSEngine\bin\dssmtpmail.exe -file sendmail_Js_SupportHc_mailsending_41340931_5772_file.tmp

I have referred the below post from the same forum
viewtopic.php?p=362808

But my server details are correct. I was using DS 7.5 version and we have migrated to 8.5. Mail sending and notification activities are working fine in 7.5 environment. I am using the same server and sender details in 8.5. In DSSendmailTester it gives an error when you remove the single quotes for the server in the code.

Regards
Sree

[chulett]

if necessary adjust the 'dssendmail_template.txt' file in the project directory.

Did you check this? Compare the template contents between the two versions?

[ray.wurlod]

Have you tried double quotes around the name of the SMTP server?

[sreesuku2]

Hi Craig,

I did a line by line comparison of both the dssendmail_template.txt files located in the project directory.

I found difference only in one line
In 8.5 its - * blat.exe %file% -raw -f %from% -t %to% -s "%subject%" -server %server%

In 7.5 its - * blat.exe %file% -f %from% -t %to% -s "%subject%" -server %server%


Ray : I have tried double quotes. Its validating, but while running it gives the same error

[chulett]

Well... I doubt the -raw option is the issue but in your shoes I'd make the two blat command lines identical and see if that changes anything.

[sreesuku2]

Hi,
The issue got resolved :D :D

We were using lotus notes servers. In the new DS server, we were not able to connect to lotus server If we use the domain name (Eg : d23mlc..), but when we tried with the actual ip of the server it was working.

So I mapped the ip and domain name in the host file on the server (Path : C:\Windows\System32\drivers\etc), then its working

Thanks for all the replies

Regards
Sree