Email Notification

sush26283 · Post by **sush26283** » Thu May 10, 2012 8:51 am

I have a question regarding which I need some information. I want to know if we can have multiple email addresses in the recipient email's address...because am trying to include my email id and a group email id, but the group isn't getting the notification at the end of the process.

Thanks for the help

chulett · Post by **chulett** » Thu May 10, 2012 9:07 am

It depends on your email server. Try various delimiters - space, comma no space, comma space, semi-colon... one of them should work.

sush26283 · Post by **sush26283** » Fri May 11, 2012 7:17 am

i tried as you suggested but nothing seems to be working...somehow its not sending the email to the Group Email ID, if I explicitly specify multiple email id's then its fine, but if I mention the Group Email Id, it wont...please suggest

chulett · Post by **chulett** » Fri May 11, 2012 7:28 am

sush26283 wrote:if I explicitly specify multiple email id's then its fine, but if I mention the Group Email Id, it wont...please suggest

OK, that's a little different. Check with whomever manages your email groups and verify that it is setup to have an "external" email id associated with it and that you are using that rather than the internal group name.

sush26283 · Post by **sush26283** » Fri May 11, 2012 7:35 am

Ok...Sorry, but you completely lost me there...because in the sender's email id am using my official(work email) id and in the recipient the Group Email ID.

chulett · Post by **chulett** » Fri May 11, 2012 8:00 am

Well... hopefully that would make sense to your admin if you took it to them.

For example, we have a group id called ETLSupport and anyone can use that on the internal network when they send email via Outlook. However, for us to use it from the ETL server for notifications, it had to have an external "E-mail" associated with it like "ETLSupport@whatever.com"... which is what we use from our ETL tool.

Make more sense? Is that what you are doing?

sush26283 · Post by **sush26283** » Fri May 11, 2012 8:13 am

yes, that is what i am doing, we use the google suite here, so the Group ID that we have set up is say ETLSupport@gmail.com (which sends the email to the people associated with the group), so this is the exact id that am using in the recipient section of the email notification, but its not sending the email to anyone on the group

chulett · Post by **chulett** » Fri May 11, 2012 9:13 am

Then it seems to me that you need to bring the issue to whomever administers email for your company as it doesn't sound like you are doing anything 'wrong'.