Failed to authenticate the current user against the selected

akonda · Post by **akonda** » Mon Sep 26, 2011 3:02 pm

Hello,

we have installed the IBM datastage 8.5 on Aix server. but we are not able to connect to datastage clients. When I run the command (./bin/uv -admin -info) the status shows running. I rebooted the DSENGIN and VM. Any thoughts why I am getting below error ?

Error Mesage:
Failed to authenticate the current user against the selected Services Tier

Could not connect to server [Host Name] on port [9080].

Arun

qt_ky · Post by **qt_ky** » Mon Sep 26, 2011 4:05 pm

I get that same error when trying to log into a client while Information Server 8.5 is down. If your server really is up then maybe there is a firewall blocking traffic between your client and your server.

ray.wurlod · Post by **ray.wurlod** » Mon Sep 26, 2011 8:50 pm

It's more likely, given what's in the error message, that the root cause is not the DataStage services at all. Read the error message carefully. Cannot connect on port 9080 means that you can not connect to the services tier - so that in all probability your WebSphere Application Server (server1) is the culprit. Check its status with the serverStatus.sh command.

akonda · Post by **akonda** » Tue Sep 27, 2011 8:04 am

Can somebody suggest me how to unblock the firewalls from this server Or how to change the configuration to use this port number(9080) ??

Or how to find the port used in DS installation ?
Thanks

battaliou · Post by **battaliou** » Tue Sep 27, 2011 9:06 am

A few relevant questions. Was this a new install or an upgrade? Are you connecting with user isadmin? What is the URL you are attempting to connect with?

akonda · Post by **akonda** » Tue Sep 27, 2011 9:14 am

It is new installation.
loging as dsadm.
http//isserver:portnumber.

battaliou · Post by **battaliou** » Tue Sep 27, 2011 11:08 am

Try logging in as isadmin

akonda · Post by **akonda** » Tue Sep 27, 2011 11:43 am

Not conneting with is admin.

Also,

When I ran a command (netstat -a | grep 9080) to see port. I cont see the port listening.

I there anyway I can see the existing datastage server configuration through Linux to checl which port is used. ??

lstsaur · Post by **lstsaur** » Tue Sep 27, 2011 1:32 pm

As you said that you can't even see the port 9080 is up running, that means most likely the default WebSphere Application Server process (server1) is not running either. So ask your system admin for help. Trying to us different IDs to login wouldn't solve your problem.

battaliou · Post by **battaliou** » Wed Sep 28, 2011 2:34 am

Ok, so you use internet explorer to connect with http//isserver:portnumber

This should give you a login prompt.

Login as isadmin (no space).

Do you get this far?