Unable to log in to Datastage

cosec · Post by **cosec** » Sun Apr 10, 2011 9:50 pm

Hi,

We are currently encountering the following error:

Failed to authenticate the current user against the selected domain. Unexpected end of file from server.

Upon checking, we were informed that the xmeta file was corrupt.

Is there any way how we can retrieve the datastage jobs ?

Please assist.

Thanks.

ray.wurlod · Post by **ray.wurlod** » Sun Apr 10, 2011 10:06 pm

Who informed you? (They may not know what they are talking about, not least because XMETA is not a file.)

Can you connect to the services tier using Web Console for Information Server? (http://machinename:9080 on 8.1 and earlier, http://machinename:9080/ibm/console on 8.5)

cosec · Post by **cosec** » Mon Apr 11, 2011 1:39 am

Hi Ray,

We are not able to log in to the any of the consoles (Administator, Designer etc.)

We were advised by IBM that the XMETA repository was corrupt and that's why we are not able to login. We were told to do a clean re-install.

Since we do not have a backup of the recent changes, we would like to know of any possible way to be able to take a backup of the jobs in the current situation ( without login credentials....)

ray.wurlod · Post by **ray.wurlod** » Mon Apr 11, 2011 1:56 am

Not if XMETA is truly corrupted. You could try, using one of the command line interfaces such as dscmdexport, dsexport or istool, but I suspect that they're all doomed to a "failure to authenticate" failure.

ray.wurlod · Post by **ray.wurlod** » Mon Apr 11, 2011 2:16 am

It might be better to ask IBM whether XMETA can be repaired/recovered.

cosec · Post by **cosec** » Mon Apr 11, 2011 2:35 am

I just noticed that I am able to run my jobs. It's just that we cannot log in to the consoles. I will try to do a backup from command line. thanks.

ray.wurlod · Post by **ray.wurlod** » Mon Apr 11, 2011 4:14 pm

Server jobs can be run without reference to XMETA.