Designer Disappear

suryapkakani · Post by **suryapkakani** » Mon Jan 03, 2011 1:49 pm

Hi All,

I was trying to run a Master Job Sequence ( Which have 100 Job activities in terms of 10 parallel blocks ). When I was trying to compile the job in Designer the designer hangs and disappears all of sudden. When I try to reopen the job it says the job is locked. What is the way to get around this problem.

PaulVL · Post by **PaulVL** » Tue Jan 04, 2011 7:50 am

Try logging in to the web console and disconnecting all of your active designer sessions.

suryapkakani · Post by **suryapkakani** » Tue Jan 04, 2011 10:41 am

PaulVL wrote:Try logging in to the web console and disconnecting all of your active designer sessions.

Hi Paul,

It is not the problem of Job Locking, It is the problem of the Client Designer disappearing and job locking.

ray.wurlod · Post by **ray.wurlod** » Tue Jan 04, 2011 2:54 pm

Does it (Designer) lose focus or disappear completely? If you "show desktop" can you get back to it? Using Alt-Tab can you switch to Designer after this occurs?

IBM Analytics Champion 2009 - 2020 · Post by **asorrell** » Wed Jan 05, 2011 11:25 am

There is a way to turn on Java auditing and it will dump all the Java calls to a file. Unfortunately I can't remember how to do that!

Your service provider should be able to tell you how to turn on Java logging. If the client is crashing the log will contain what caused it to crash and your service provider will then be able to help diagnose what is causing the issue.