Datastage server 8.1 installation error

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kirankumarreddydesireddy
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Posts: 110
Joined: Mon Jan 11, 2010 4:22 am

Datastage server 8.1 installation error

Post by kirankumarreddydesireddy »

Hi Ray

I got the below error while installing(at 63 percent)DataStageSvr_v8.1_WinSvr2003.Some part of the log file created says

DataStage server Build Info
---------------------------------------------------------------------
BUILD_DATE=Fri Aug 22 18:35:20 2008
BUILD_VERSION=8.1.0.0
BUILD_MACHINE=WINBLD10
BUILD_LABEL=IS_8_1_WIN_2
---------------------------------------------------------------------

Dec 16, 2010 9:49:55 AM , INFO: com.ascential.acs.installer.server.actions.SetVariablesAction install
Dec 16, 2010 9:49:55 AM , INFO: com.ascential.acs.installer.server.actions.SetVariablesAction Loading Class:

com.ascential.acs.installer.server.actions.SetVariablesActionWindowsImpl
Dec 16, 2010 9:49:55 AM , INFO: com.ascential.acs.installer.server.actions.SetVariablesActionWindowsImpl install
Dec 16, 2010 9:49:55 AM , INFO: com.ascential.acs.installer.server.actions.SetVariablesActionWindowsImpl dsEngineBinLocation =

D:\IBM\InformationServer\Server\DSEngine\bin, serverLocation = D:\IBM\InformationServer\Server, dsEngineLocation = D:\IBM\InformationServer\Server\DSEngine
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineRegistryAction install...
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineRegistryAction 4\SOFTWARE\Ascential

Software\DataStage\DSEngine\CurrentVersion\DSEHome = D:\IBM\InformationServer\Server\DSEngine
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineRegistryAction 4\SOFTWARE\Ascential

Software\DataStage\DSEngine\CurrentVersion\UvVersion = 8.1.0.0
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineRegistryAction install......
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesAction install
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesAction Loading Class:

com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl Started Install
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl DS Engine Location:

D:\IBM\InformationServer\Server\DSEngine
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl DS Engine Bin:

D:\IBM\InformationServer\Server\DSEngine\bin
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl IDataStageEngine34052: Installed services
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl IDataStageEngine34052: Installed msgsrc
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl IDataStageEngine34053: Installed msgsrcrpc
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl Finished Install
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineLicenseAction Started Install
Dec 16, 2010 9:50:00 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90002:Command: cmd /c attrib -h

"D:\IBM\InformationServer\Server\DSEngine\.uvconfig", env = null, workingDir =null
Dec 16, 2010 9:50:00 AM , INFO: com.ibm.is.install.core.CommonProcess Exit Code: 0, Elapsed Time(ms) = 94
Dec 16, 2010 9:50:00 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90002:Command: cmd /c attrib -h

"D:\IBM\InformationServer\Server\DSEngine\.uvconfig.bak", env = null, workingDir =null
Dec 16, 2010 9:50:00 AM , INFO: com.ibm.is.install.core.CommonProcess Exit Code: 0, Elapsed Time(ms) = 16
Dec 16, 2010 9:50:00 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90002:Command: cmd /c copy /Y

"D:\IBM\InformationServer\Server\DSEngine\.uvconfig.bak" "D:\IBM\InformationServer\Server\DSEngine\.uvconfig", env = null, workingDir =null
Dec 16, 2010 9:50:01 AM , INFO: com.ibm.is.install.core.CommonProcess Exit Code: 0, Elapsed Time(ms) = 46, Info: 1 file(s) copied.
Dec 16, 2010 9:50:01 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90002:Command: cmd /c attrib +h

"D:\IBM\InformationServer\Server\DSEngine\.uvconfig", env = null, workingDir =null
Dec 16, 2010 9:50:01 AM , INFO: com.ibm.is.install.core.CommonProcess Exit Code: 0, Elapsed Time(ms) = 16
Dec 16, 2010 9:50:01 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90002:Command: cmd /c attrib +h

"D:\IBM\InformationServer\Server\DSEngine\.uvconfig.bak", env = null, workingDir =null
Dec 16, 2010 9:50:01 AM , INFO: com.ibm.is.install.core.CommonProcess Exit Code: 0, Elapsed Time(ms) = 31
Dec 16, 2010 9:50:01 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineLicenseAction Copied .uvconfig.bak to .uvconfig
Dec 16, 2010 9:50:01 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90001:Command Array: D:\IBM\InformationServer\Server\DSEngine\bin\uvregen

BBDSfBeZSgO -s 60806-DSSRV999 -d 01/01/2500 -l 8, env = null, workingDir =D:\IBM\InformationServer\Server\DSEngine
Dec 16, 2010 9:50:01 AM , SEVERE: com.ibm.is.install.core.CommonProcess Exit Code: 1, Elapsed Time(ms) = 750, Error: Must be root or base administrator to

run this process.
Verify the DSHOME setting.
Dec 16, 2010 9:52:57 AM , SEVERE: com.ascential.acs.installer.utils.ProductActionUtil
ProductException: (error code = 601; message="FDataStageEngine34023: The license could not be applied.")
at com.ascential.acs.installer.utils.ProductActionUtil.showUserMessage(ProductActionUtil.java:37)
at com.ascential.acs.installer.server.actions.DSEngineLicenseAction.applyLicense(DSEngineLicenseAction.java:63)
at com.ascential.acs.installer.server.actions.DSEngineLicenseAction.backupConfigFileAndApplyLicense(DSEngineLicenseAction.java:91)
at com.ascential.acs.installer.server.actions.DSEngineLicenseAction.install(DSEngineLicenseAction.java:55)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:2969)
at

com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:8048)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:7199)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProduct(PureJavaProductServiceImpl.java:2637)
at sun.reflect.GeneratedMethodAccessor617.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java(Compiled Code))
at java.lang.reflect.Method.invoke(Method.java(Compiled Code))
at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
at com.installshield.product.service.product.GenericProductService.installProduct(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installAssembly(PureJavaProductServiceImpl.java:5523)
at com.installshield.product.service.product.PureJavaProductServiceImpl.access$900(PureJavaProductServiceImpl.java:119)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:5260)
at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
at java.lang.Thread.run(Thread.java:570)



Can you please let me know the exact issue?



Thanks
Kiran
Sandeep4DS
Premium Member
Premium Member
Posts: 3
Joined: Wed Jun 23, 2010 8:16 am

Re: Datastage server 8.1 installation error

Post by Sandeep4DS »

Kiran,

You must be a root user/Administrator on windows to install Datastage and you must have a valid license for the products you selected on product selection page.

Regards
Sandeep
Sandeep
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