Most commands fail with "Error code: 3 22"

sohasaid · Post by **sohasaid** » Sun Apr 11, 2010 12:34 pm

I have DS installation version 8.1.0.1 on RHEL 5.2, the same installation is working at our client machine, but locally most command line tools fail with:

An error has occurred during DataStage initialization
Please contact the system administrator
Error code: 3 22

For example: uvsh, dslictool, smat, etc.

Any one with similar experience?
How can I interpret the error code above?

Any help is greatly appreciated.

ray.wurlod · Post by **ray.wurlod** » Sun Apr 11, 2010 12:42 pm

Did you install using a temporary license that has now expired?

sohasaid · Post by **sohasaid** » Sun Apr 11, 2010 6:15 pm

I installed with a development license I got from IBM through our partnership, I'm not sure if it's expired now or not. But even though who to know if the license has expired if I can't even get the license tool (dslictool) to run?

ray.wurlod · Post by **ray.wurlod** » Sun Apr 11, 2010 6:58 pm

That's a good question, and I don't know the answer. Can you get to the operating system, attach to the DataStage engine directory, execute the dsenv script, and then issue a bin/dssh command?

sohasaid · Post by **sohasaid** » Sun Apr 11, 2010 7:08 pm

Same error

-bash-3.1$ bin/dssh
An error has occurred during DataStage initialization
Please contact the system administrator
Error code: 3 22
-bash-3.1$

sohasaid · Post by **sohasaid** » Sun Apr 11, 2010 7:15 pm

OK I managed to get the license information from the DataStage Web Console:

DataStage and QualityStage Server: 4 CPUs
DataStage and QualityStage Designer: 5 concurrent connections
DataStage and QualityStage Director: unlimited concurrent connections
DataStage and QualityStage Administrator: unlimited concurrent connections
DataStage: licensed
Parallel Canvas: licensed
Server Canvas: licensed
Metadata Workbench: 2 authorized users

I think nothing seems to be wrong with the license, what do you think?

ray.wurlod · Post by **ray.wurlod** » Sun Apr 11, 2010 7:23 pm

No mention in there of expiry date. Can you find the licensing XML file?

sohasaid · Post by **sohasaid** » Mon Apr 12, 2010 4:56 am

I have the file, but I cannot see any mention in the file for expiry dates. what to look for?

suneelchallagali · Post by **suneelchallagali** » Fri Mar 04, 2011 10:25 am

Hi sohasaid,

we are facing same issue from past few weeks, we have also open the PMR with IBM guys but still issue have not got fixed. if you got fixed this problem please can you tell me the issue of this cause and fix for it.

thank you,
suneel