Unable to log into Infosphere 8.1

DSShishya · Post by **DSShishya** » Thu Dec 10, 2009 5:52 pm

Dear all,

A new project concerning DataStage will start in my company shortly and in preparation for this the administrator recently installed IBM Infosphere Version 8.1, however whenever I try to log into the DataStage Administrator or Director it gives the message "Invalid username/password", I'm entering the correct user name and password (I'm using the Admin user name and the right password) but still I get this message, what could be the reason for this error?, is their something to be taken care of in the configuration?, also when I try to log into Designer, I get the message "This client does not have the license", however all the licensing has been purchased, kindly do give in you valuable suggestions.

The administrator is not specific to DataStage and is not very familiar with the installation concepts and I need to get started with DataStage.

Regards

ray.wurlod · Post by **ray.wurlod** » Thu Dec 10, 2009 6:41 pm

Welcome aboard.

Chances are that users have not been set up or credentialled in Information Server (or at least the user ID that you are trying to use).

You need to open the Web Console for Information Server and log in there as an Information Server Administrator (probably a user ID of isadmin) to set up and credential DataStage users.