Failed to connect

dsinfo · Post by **dsinfo** » Mon Oct 19, 2009 12:26 pm

Hi,
I created a user from web consol, gave all suite and component roles, saved and closed, but I am not able to login into designer/director, the error I am getting when trying to login with new userid and pswd is
"Failed to connect to Datastage server: servername, project:projname (Username and/or password incorrect (80011)).
Please let me know why its not working.
Do I need to create the user in unix also? or if I am missing something else. Please help.

Note: I can login into web console using new userid.

Thanks.

Oritech · Post by **Oritech** » Mon Oct 19, 2009 7:43 pm

Checked you have correctly mapped all the users to dsadm in webconsole....

dsinfo · Post by **dsinfo** » Tue Oct 20, 2009 6:43 am

That did the magic, Thanks.

ray.wurlod · Post by **ray.wurlod** » Tue Oct 20, 2009 3:28 pm

... and now every user is a DataStage Administrator. Did you really want that?

dsinfo · Post by **dsinfo** » Thu Oct 22, 2009 12:48 pm

No, I really dont want that, please tell me how can I resolve my issue.

Thanks.

ray.wurlod · Post by **ray.wurlod** » Thu Oct 22, 2009 3:48 pm

Set up your users as Information Server users and give the product role DataStage User to each (apart from the ones you want to be DataStage Administrators). Then, using the DataStage Administrator client, and logged in as an administrator, allocate the Developer role to each of those users.

dsinfo · Post by **dsinfo** » Fri Oct 23, 2009 9:29 pm

Hi,
Where I need to set up new user as Information Server user, I dont see this option in web console. Do I need to create a unix id where DS is intalled. Please let me know.

Thanks.

ray.wurlod · Post by **ray.wurlod** » Sat Oct 24, 2009 10:31 am

Creating a UNIX id is optional. On the Users page there is a menu on the right hand edge, one option there is Add.

dsinfo · Post by **dsinfo** » Sat Oct 24, 2009 1:40 pm

Hi,
I do not see check box which says Information Server user.
In web console I went to user, on right hand edge I see 4 options (New User, Open User, Add Roles to Multiple Users, Delete), when I select a user and click on 'Add Roles to Multiple Users' I get to a page where on right side I have Suite and Suite Component. Under Suite there are 2 options (Suite Admin and Suite User) and under Suite Component there are multiple roles.
Please guide me exactly which options I need to select to have a user access to only Director and Designer without mapping the new user to dsdam.

Thanks.

ray.wurlod · Post by **ray.wurlod** » Sat Oct 24, 2009 4:42 pm

Sorry, it's New (not Add). This gives you a new dialog in which you define the user's contact characteristics, and in the middle of which you assign Information Server suite roles and product roles. You need to create your users as suite users (rather than administrators) and DataStage users (rather than administrators). Then proceed as outlined above.

Oritech · Post by **Oritech** » Sun Oct 25, 2009 3:25 am

if resolved, can happily mark it on the post as well :D

dsinfo · Post by **dsinfo** » Sun Oct 25, 2009 10:46 am

I really appreciate you for your help.
In web console under Domain management ->DataStage Credentials ->Open Configuration :
in Server Configuration if I select 'User Registry between IBM Information Server and DataStage Server' then my new user id is not working, otherwise its working.

In which case I should select ['User Registry between IBM Information Server and DataStage Server'] this and in which case I should not.

Thanks.

ray.wurlod · Post by **ray.wurlod** » Sun Oct 25, 2009 1:52 pm

In the short term, choose the one that works. Then you have time to study how to configure the alternatives.

dsinfo · Post by **dsinfo** » Sun Oct 25, 2009 6:29 pm

Thanks a lot for all your help.