Purchased Premium Membership

rishi · Post by **rishi** » Mon Jul 28, 2008 10:07 am

Hi

First of all.. I sincerely apologize but I don't know whom to contact for my issue. Please point me to correct person/team/email id. I have already dropped an email to membershipdirector@dsxchange.com and membership.director@dsxchange.com but didn't get any reply.

The problem is- I purchased Premium Membership on last Saturday. While purchasing I chose the "Shipping Method" option as "Downloadable". I thought as soon as I'll complete the transactipon I'll get a new id and a password. But nothing like that happened. Now I am not sure whether I'll receive it in an email or snail mail.. but I am worried. Here is my transaction confirmation snapshot:

Please let me know if there is some contact no. I can call to.

Thanks
Rishi

chulett · Post by **chulett** » Mon Jul 28, 2008 10:11 am

AFAIK, it's a manual process on their end and can take several working days to get finalized. There's nothing to download and about all I can counsel is patience.

rishi · Post by **rishi** » Mon Jul 28, 2008 10:37 am

chulett wrote:There's nothing to download and about all I can counsel is patience.

Thanks Craig! That helps

FIINFY · Post by **FIINFY** » Tue Jul 29, 2008 11:50 am

Got confirmation email today.. I am a Perimum Member now.. hurray!! :D

Rishi

ray.wurlod · Post by **ray.wurlod** » Tue Jul 29, 2008 4:25 pm

Weekends can be a delay too, because it's a manual process.

Please mark this thread as Resolved.