Error with ntdll.dll

mousazzi · Post by **mousazzi** » Mon May 12, 2008 3:25 am

Hi all. I'm working with Sequence with more then 15 server job. Everytime I modify a trigger value, application crashes and return the following error:
Application caused error dsdesign.exe, version 7.5.1.18, in the ntdll.dll, version 5.1.2600.2180, error address 0x0003426f.
Can anyone help me to resolve this problem ?

Thank in advance.

ag_ram · Post by **ag_ram** » Mon May 12, 2008 3:57 am

No luck to answer you but support in some other way.

The same kind of moment happened to me many times. As,

When i tend to edit in the trigger values or other property in the job sequence which more than five Job Activities in count, the job Sequence with Designer gets closed with no error messages. This happens many a times in the development in DataStage.

Why it happens often? What is the reason behind?

I am in search of answers from you all here.

ArndW · Post by **ArndW** » Mon May 12, 2008 4:22 am

mousazzi - does this happen at other PCs with the client installed or just on your PC? Do you have any patches installed from IBM? (There is a general patch available from your support provider which addresses a number of client issues, but I don't know if it applies to your current problem).

mousazzi · Post by **mousazzi** » Mon May 12, 2008 4:37 am

Yes, it appens to all pc (4 in this moment) with different OS's (XP Pro, Server, Vista, ...); which is the patch you're talking about ? I didn't see anything on the IBM web site and our sellers didn't propose us nothing.

ArndW · Post by **ArndW** » Mon May 12, 2008 4:39 am

I just used the search facility in the menu above, and found this thread

chulett · Post by **chulett** » Mon May 12, 2008 6:48 am

That one is specific to XP's Service Pack 2 and not being able to open stages. There is yet another patch to address Designer crashing in Sequence jobs.

mousazzi · Post by **mousazzi** » Mon May 12, 2008 8:35 am

I've already installed the specific patch but the problem persist...

chulett · Post by **chulett** » Mon May 12, 2008 9:04 am

The SP2 patch? If so, that's not the one you need.

mousazzi · Post by **mousazzi** » Tue May 13, 2008 6:41 am

I've installed the SP2 Patch but it doesn't resolve the problem; with other patch are you talking about ? Where I can find it ? Thanks for all the information

chulett · Post by **chulett** » Tue May 13, 2008 6:53 am

chulett wrote:That one is specific to XP's Service Pack 2 and not being able to open stages. There is yet another patch to address Designer crashing in Sequence jobs.

Ask your official Support provider about it. If I can find the eCase number for it I'll post it later.