39125 error-Not a UV account

mini · Post by **mini** » Thu Mar 27, 2008 8:23 am

Hi,

The datastage server was down for past weeks.
Now the server is up,but when i try to connect to server using DataStage tool,I get an error saying ' The directory you are connecting to is either not a UV account or does not exist(39125) '

What is this error? What does this mean?

Please help me out as this is very urgent.

kumar_s · Post by **kumar_s** » Thu Mar 27, 2008 8:35 am

Welcome Aboard :D

Make sure the Datastage is brought up when the server is on.
Check if the Datastage service is running in the Server.

ArndW · Post by **ArndW** » Thu Mar 27, 2008 9:05 am

mini - welcome to DSXchange. Please don't use "urgent" in that context, this site is not a replacement for a service contract but is to be used as an adjunct.

If you enter your account, userid and password in the client tool, then click on the drop-down box for the project do you get a list or an error message?

kcbland · Post by **kcbland** » Thu Mar 27, 2008 9:13 am

Sounds like your installation is corrupted. Either the projects didn't come back in the same physical directory or somebody messed around with something.

mini · Post by **mini** » Thu Mar 27, 2008 9:18 am

Ohk ArndW,I'l keep this in mind.
I do get a list when i click on the drop down but when I try to login I get UV account error

ArndW · Post by **ArndW** » Thu Mar 27, 2008 9:23 am

That means that the DataStage engine is running, but the path that the projects are supposed to be in are invalid or missing key files.

mini · Post by **mini** » Thu Mar 27, 2008 9:27 am

Ohk, Even I had concluded the same reason but wanted to confirm.

Thanks

kumar_s · Post by **kumar_s** » Thu Mar 27, 2008 3:15 pm

Try to log into the Adminstrator Command to that project and try running DS.REINDEX ALL. See if the indices aer corrupted for the project that can be restored.

ray.wurlod · Post by **ray.wurlod** » Thu Mar 27, 2008 4:53 pm

DS.REINDEX ALL won't help.

This error usually indicates a problem with one of the system tables UV.ACCOUNT or UV_SCHEMA. Did "they", as part of getting the system back up and running, re-locate any of your DataStage components, particularly the DSEngine directory or project directories?

Can you connect to the server using the Administrator client, which does not attach to a project (at least not initially)?