Unable to install DS client 7.1Version

kris9999 · Post by **kris9999** » Tue Apr 04, 2006 3:09 am

Hi All,
When i am trying to install DS client 7.1V, it was throwing out an error saying that "uninstall shield was open" Error 432

Please clarify
Thanks in advance

kumar_s · Post by **kumar_s** » Tue Apr 04, 2006 3:16 am

Are you triying to uninstall existing versions of Client in the PC and reinstalling the new version?
Or trying to override a new version.
Check for the running application whether datastage services are running.
Have you tried to reboot you machine and reinstalled?

kris9999 · Post by **kris9999** » Tue Apr 04, 2006 3:19 am

kumar_s wrote:Are you triying to uninstall existing versions of Client in the PC and reinstalling the new version?
Or trying to override a new version.
Check for the running application whether datastage services are running.
Have you tried to reboot you machine and reinstalled?

Hi Kumar,
I am installing newly. No existing software related to DS is there.
Even then also, it is showing same problem.

ArndW · Post by **ArndW** » Tue Apr 04, 2006 5:07 am

Please refer to the InstallShield Knowledge Base page here