DSDesign.exe has generated errors and will be closed

kerensho · Post by **kerensho** » Thu Dec 15, 2005 4:01 am

Hello,

One of our users is getting the following error once in a while and then the DS throw him out:

DSDesign.exe has generated errors and will be closed by Windows. You will need to restart the program.
An error log is being created.

I assume this is a Windows problem but if anyone can suggest how we might prevent that it will be great.

Thanks,
Keren

chulett · Post by **chulett** » Thu Dec 15, 2005 8:22 am

If it's only "once in a while" then I'd say that can be considered normal. There are certain operations, like a double-click in the wrong place at the wrong time, can cause 'automation errors' and crash you back to the desktop.

There are a couple of things you can try. First would be to reinstall the client and see if that helps. You can also search the forum for mention of a patch available from Ascential that may help with this.

alanwms · Post by **alanwms** » Thu Dec 15, 2005 11:29 am

I'm getting this same error about once a day for the past week on my 7.5 client with windows server. I haven't tried to re-install the client yet, since it hasn't affected me much. I'll try the reinstall. Thanks for the tip Craig.

Alan

chulett · Post by **chulett** » Thu Dec 15, 2005 12:17 pm

Sometimes it's the typical Windows issues with DLL versions and other software updating one that another application is dependant on. Or things just get... horked up.

A reinstall is pretty painless and corrects those kinds of errors. If you still have problems after that, investigate "the patch".