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DRS Plugin Not Responding
Posted: Mon Jun 06, 2005 9:12 am
by itcconsulting
Within the designer, I am able to open all of the available plugins except the DRS plugin. When I attempt to open it the application freezes. This is the first occurance of this and I have been using the application on the same machine for 6-8 months. I have rebooted several times and I have also uninstalled and reinstalled the client applications. Has anyone experienced this? Any suggestions
Posted: Mon Jun 06, 2005 9:37 am
by ArndW
Hello itconsulting,
my first question is to ask whether or not you have DRS installed - I know a program should never hang but at least it would go a bit towards explaining your problem.
Does the Designer actually hang (meaning "not responding" status in windows) or does it just not return anything.
Posted: Mon Jun 06, 2005 10:20 am
by Sainath.Srinivasan
Did you try in a different client PC?
Posted: Mon Jun 06, 2005 10:59 am
by itcconsulting
In the task manager, it is in the "Running" status, but when l click on the work area I get no response.
I have tried it on several other PCs and it works fine.
Posted: Mon Jun 06, 2005 11:05 am
by Sainath.Srinivasan
In that case, you need to verify whether your PC has been upgraded with any other software that may impact DRS. Is your PC a Win XP 2?
Posted: Tue Jun 07, 2005 1:22 pm
by itcconsulting
It is XP SP2. This is very odd because I can open and interact with all other DataBase stage types (Oracle, Redbrick, Informix, DB2...). However when I open the DRS, the designer freezes.
Re: DRS Plugin Not Responding
Posted: Tue Jun 07, 2005 2:34 pm
by alexysflores
[quote="itcconsulting"]Within the designer, I am able to open all of the available plugins except the DRS plugin. When I attempt to open it the application freezes. This is the first occurance of this and I have been using the application on the same machine for 6-8 months. I have rebooted several times and I have also uninstalled and reinstalled the client applications. Has anyone experienced this? Any suggestions[/quote]
Try getting the latest patch for DRS from Ascential, but some minor bugs are still there like TimeStamp issues.
Posted: Mon Mar 06, 2006 11:43 am
by nelehchk
[quote="itcconsulting"]It is XP SP2. This is very odd because I can open and interact with all other DataBase stage types (Oracle, Redbrick, Informix, DB2...). However when I open the DRS, the designer freezes.[/quote]
Where is the patch for this?