DSXchange

Hi All

I'm trying to open the DataStage Administrator and get the following error:

CDSRUseraccess.TakeSharedLock: Internal error - Failed to open file: UV.ACCOUNT (81002)

I have stopped and restarted the services but still get the error.

Any help will be greatly appreciated.

Thanks

Hello ewartpm,

if you "telnet localhost" on your Windows DS server, do you get a prompt and can you login to the account "UV" with your user-id and password?
If that works, do a "LOGTO <your ds project name>". If you get an error, tell us what it is; if not then the good news is that your account might not be corrupted.

Check whether any other person is working on the project in the same time.

Does the Admin take a lock on the account? I need to check up on that...

Sainath - just had 3 people go into the Admin at the same time; that doesn't seem to be it.

ArndW,

My assumption was in terms of someone bouncing the server or protecting the project etc.

Thanks for the advice.
I have Telnetted into the project, gone into DS.Tools and rebuilt the indexes.

However, when I try to log onto a project (any project because we curently have 4 projects running concurrently) I get the following error:

Error calling subroutine: *DataStage*DSR_SELECT (Action=4); check DataStage is set up correctlyin project ForkliftDevIBR (The connection is broken (81002))

The services are running, project has been reindexed, I can log into the project using Telnet, so what's wrong now????

What happens if, having connected via telnet and entered the DataStage environment, you execute the following commands: (Trying to establish why a "can't open UV.ACCOUNT" error occurred.)