DataStage "running" / hanging for days

sweetleaf · Post by **sweetleaf** » Wed Sep 22, 2004 9:24 am

Hi,

I have a job that appears to be running (in the Director). But it cannot be stopped and has been "running" (or hanging) for 2 days now.

We've stopped and restarted DS, even adding an additional step in the restart sequence, ". ./dsenv" before executing "bin/uv -admin -start"
and still no luck...

any have any ideas here?

any help would be greatly appreciated!

tonystark622 · Post by **tonystark622** » Wed Sep 22, 2004 9:43 am

If you know that the job isn't running, you can clear the job status from within Director. Make sure that you don't have any left over processes associated with that job from previous runs.

Good Luck,
Tony

sweetleaf · Post by **sweetleaf** » Wed Sep 22, 2004 9:49 am

Hi Tony,

thanks for the swift reply. how do you clear job status from the director console?

tonystark622 · Post by **tonystark622** » Wed Sep 22, 2004 10:18 am

First make sure you don't have any left over processes for that job on the server.

To clear the job status: Open Director, select the job in question, Click on the Job menu and pick the Clear Status File option. Probably be a good idea to do the Clean up Resources first and make sure that all the processes associated with that job have been "Logged off".

Please be careful when you do this.

Tony

sweetleaf · Post by **sweetleaf** » Wed Sep 22, 2004 10:32 am

thats great Tony, it seems to have done the job - thanks a million!