DSXchange

Hi,

I am facing severe problems with connection. The server is at remote location. Previously we had Version 6 and now we have migrated to Version 7. But now since last few days connection is breaking many a times.
On observing it closely, I found that whenever I click Cleanup Resources, connection breaks.
What is the cause of this problem? What can be the solution?

I need an Urgent help in this regard.

Appreciate your prompt help.

Thanks & Regards
Pinkesh

Hi,
IMHO, you need Ascential's help.

Good Luck

Is any message being generated either on the client or the server?
Also, you should not need to be doing Cleanup Resources "many" times - there may be something wrong with the way that the upgrade was installed. Cleanup Resources really ought to be a tool of last resort.

pkothana wrote:On observing it closely, I found that whenever I click Cleanup Resources, connection breaks.

Reminds me of the old joke... "Doctor, it hurts when I do this". "Well, don't do that!" :D

Seriously, what is causing you to need to use 'Cleanup Resources' so many times a day? As Ray mentions, it is a Weapon of Last Resort. With the server in a remote location, I'd suspect some sort of network issue but it's hard to say without more information. More specific examples of the symptoms you are seeing would help troubleshoot this, I would think.