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Information Server Manager Not Launching

Posted: Mon Nov 16, 2009 3:40 pm
by bluezed28
Hi- I'm on V8.1 with a number recommended installed patches on the client and server tiers (AIX).

I'm not able to get IS manager to launch. Getting the error from the Windows client: An error has occured. See the log file c:\IBM\InformationServer\Clients\manager\configuration\<logfile.log>. the contents of the file are below.

Has anyone had the same error? And what did you do to fix it?


!SESSION 2009-11-16 16:34:11.287 -----------------------------------------------
eclipse.buildId=unknown
java.fullversion=J2RE 1.5.0 IBM J9 2.3 Windows XP x86-32 j9vmwi3223ifx-20080811 (JIT enabled)
J9VM - 20080809_21892_lHdSMr
JIT - 20080620_1845_r8
GC - 200806_19
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86

!ENTRY org.eclipse.osgi 4 0 2009-11-16 16:34:12.505
!MESSAGE Application error
!STACK 1
java.lang.RuntimeException: Application "com.ibm.istools.manager.ui.application" could not be found in the registry. The applications available are: com.ibm.istools.rcp.application, org.eclipse.equinox.app.error, org.eclipse.help.base.infocenterApplication, org.eclipse.help.base.helpApplication, org.eclipse.help.base.indexTool.
at org.eclipse.equinox.internal.app.EclipseAppContainer.startDefaultApp(EclipseAppContainer.java:236)
at org.eclipse.equinox.internal.app.EclipseAppContainer.start(EclipseAppContainer.java:92)
at org.eclipse.equinox.internal.app.Activator.addingService(Activator.java:129)
at org.osgi.util.tracker.ServiceTracker$Tracked.trackAdding(ServiceTracker.java:1064)
at org.osgi.util.tracker.ServiceTracker$Tracked.track(ServiceTracker.java:1042)
at org.osgi.util.tracker.ServiceTracker$Tracked.serviceChanged(ServiceTracker.java:967)
at org.eclipse.osgi.framework.internal.core.FilteredServiceListener.serviceChanged(FilteredServiceListener.java:94)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.dispatchEvent(BundleContextImpl.java:1224)
at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:195)
at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(ListenerQueue.java:141)
at org.eclipse.osgi.framework.internal.core.Framework.publishServiceEventPrivileged(Framework.java:1603)
at org.eclipse.osgi.framework.internal.core.Framework.publishServiceEvent(Framework.java:1578)
at org.eclipse.osgi.framework.internal.core.ServiceRegistrationImpl.<init>(ServiceRegistrationImpl.java:103)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.createServiceRegistration(BundleContextImpl.java:657)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.registerService(BundleContextImpl.java:609)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.registerService(BundleContextImpl.java:675)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:359)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:176)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:504)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:443)
at org.eclipse.equinox.launcher.Main.run(Main.java:1169)
at org.eclipse.equinox.launcher.Main.main(Main.java:1144)

Posted: Mon Nov 16, 2009 4:17 pm
by ray.wurlod
"Could not be found in the registry" suggests that ISM was not installed correctly. Was there any mention of a problem in the install log?