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Error creating project
Posted: Thu May 14, 2009 5:45 am
by asaf_arbely
Hi,
After installing the new DataStage version 8.1 , we encountered a problem creating new projects. the dialog box "coping files" opens and then the error we get is :
CDSRUserAccess.EnterCS: Internal error = failed to open file : UV.ACCOUNT (81002)
Help please!!!
Posted: Thu May 14, 2009 8:08 am
by ArndW
What userid are you using and can you do a "touch test" or "mkdir test" in the target location from UNIX? Is the "UV.ACCOUNT" file there and what are the permissions on it?
Posted: Thu May 14, 2009 4:41 pm
by ray.wurlod
Can you telnet to the server, get in to a DataStage shell in the DSEngine directory, and execute this command successfully?
Note that it must be all upper case.
Posted: Sun May 17, 2009 7:08 am
by asaf_arbely
Hi Ray,
Tested your request, here are the results:
Code: Select all
>SELECT * FROM UV.ACCOUNT;
Account... UID GID Owner name...... UNIX pathname........... Permissions
uv 0 0 /opt/IBM/InformationServ
er/Server/DSEngine
DS 0 0 /opt/IBM/InformationServ
er/Server/DSEngine
ds 0 0 /opt/IBM/InformationServ
er/Server/DSEngine
UV 0 0 /opt/IBM/InformationServ
er/Server/DSEngine
init 0 0 DataStage\8.1\in /ETL/Projects/init
t-p-etl\43392
5 records listed.
>
init is the project created (successfully) during installation.
Posted: Sun May 17, 2009 3:56 pm
by ray.wurlod
OK, that rules out the possibility that UV.ACCOUNT is corrupted. I presume that you have full permission to UV.ACCOUNT ? If so, it's time to involve the vendor, because "internal error" is not something someone "outside" can easily diagnose.