Problem while installing the DS server/client 7.5.1 A

psluser · Post by **psluser** » Fri Nov 28, 2008 6:44 am

Hi,

Please let me know if any of the services needs to be explicitly stopped before installing the server/client. I have installed .NET framework 2.0 and 3.0.

Thanks in advance,

ArndW · Post by **ArndW** » Fri Nov 28, 2008 7:06 am

What services do you mean?

psluser · Post by **psluser** » Fri Nov 28, 2008 7:21 am

ArndW wrote:What services do you mean?

The services present under Administartive tools > Services on Windows XP. Like firewall service or .NET service etc.

Please let me know the prerequistes if any for installing server/client.
The following is the conf of them/c i am trying to install server on:-
WindowsXP Professional Version 2002(SP 2).
2GB RAM, 80 GB HDD.
I have .NET verion 2 and 3 installed.

ArndW · Post by **ArndW** » Fri Nov 28, 2008 7:47 am

Normally these services do not need to be stopped in order to install DataStage.

chulett · Post by **chulett** » Fri Nov 28, 2008 9:02 am

You do realize that Windows XP is not supported for the server component, yes? Client, sure, but server - no.

ArndW · Post by **ArndW** » Fri Nov 28, 2008 9:29 am

Good catch, Craig; I missed that. While some have had success on XP Pro, it is not a supported platform. I know of nobody who has had success running the server on XP Home.

psluser · Post by **psluser** » Fri Nov 28, 2008 9:35 am

ArndW wrote:Good catch, Craig; I missed that. While some have had success on XP Pro, it is not a supported platform. I know of nobody who has had success running the server on XP Home.

Hi,

The machine is WindowsXP Professional Edition.
My team mates have successfully installed both server and client on the m/c with the same configuration.

Thanks

chulett · Post by **chulett** » Fri Nov 28, 2008 9:55 am

Still, not supported. For whatever that is worth to you.

ArndW · Post by **ArndW** » Fri Nov 28, 2008 9:58 am

What errors have you seen during installation?

chulett · Post by **chulett** » Fri Nov 28, 2008 10:02 am

Why not simply ask your team mates what they did to get it successfully installed? Or as Arnd noted, state the actual problem that you had.

psluser · Post by **psluser** » Fri Nov 28, 2008 10:07 am

chulett wrote:Why not simply ask your team mates what they did to get it successfully installed? Or as Arnd noted, state the actual problem that you had.

Hi,

It doesnot show any error. I can see only the process started from Task manager but Installation progress is not viewable. I waited for 5-6 hrs but installation was not complted. Hence killed the process.

I have asked my teeammates but they didnt find any issues and they only said me to kil net.exe if its running. But no such service was running on my m/c.

ArndW · Post by **ArndW** » Fri Nov 28, 2008 10:10 am

Although they always say "turn off anti-virus software before installing" I've never had to do that, but perhaps in your case that might be causing an issue. DS install on XP Pro has worked for me. Before you re-try, make sure to clean out directories and also remove any registry entries for DataStage.

psluser · Post by **psluser** » Fri Nov 28, 2008 10:44 am

ArndW wrote:Although they always say "turn off anti-virus software before installing" I've never had to do that, but perhaps in your case that might be causing an issue. DS install on XP Pro has worked for me. Before you re-try, make sure to clean out directories and also remove any registry entries for DataStage.

Thanks. but no luck with these changes too

sinhasaurabh014 · Post by **sinhasaurabh014** » Tue Dec 02, 2008 2:49 am

are you the administrator of the local computer? or are you an administrator on the computer when you login to a particular domain?

((you yourself being just a member of the domain and not the administrator of the domain??))
Please note that in order to install server, you must be -stand-alone administrator!
hope you have also uninstalled MKS toolkit in case that has already got installed. Further, entries related to "data focus" and "mortice kern systems" along with that of ascential should be deleted from regedit.