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No project access

Posted: Tue Jul 22, 2008 2:18 pm
by JPalatianos
Hi,
We recently installed version 8 on our windows 2003 server and I had 3 projects defined. Today we realized we installed the C++ compiler but forgot the SDK piece from Microsoft. After installing the specified SDK software and rebooting the server I can no longer access any of the projects through the client pieces (both from the clients on my machine as well as the clients running on the server). We receive the following errors:
on designer and director clients:
Error calling subroutine: *DataStage*DSR_PROJECT (Action=1); check
DataStage is set up correctly in project DBproject
(Subroutine failed to complete successfully (30107))

For admin client:
Error calling subroutine: *DataStage*DSR.ADMIN (Action=36); check
DataStage
is set up correctly in project UV
(Subroutine failed to complete successfully (30107))


I also noticed that when I issue the sh command from the dos prompt I get an error instead of the expected $ prompt (was able to perform after the install). I'm not sure if this is related to the problem above but just in case, I included it.

D:\IBM\InformationServer\Server\PXEngine\java>sh
'sh' is not recognized as an internal or external command,
operable program or batch file.

Thanks - - John

Posted: Wed Jul 23, 2008 2:00 am
by ArndW
Are the listener and other processes running? Does "telnet localhost" give you a DS login prompt (if yes, enter "UV" or a project name, and then "QUIT" once you get the TCL prompt)

Posted: Wed Jul 23, 2008 2:33 am
by ray.wurlod
The error on sh is probably because your PATH is not set up properly to include the MKS Toolkit bin folder.

Posted: Wed Jul 23, 2008 8:54 am
by JPalatianos
ArndW: I believe the processes are running..is tehre a way to verify? How do I "telnet localhost" I currently connect to the server using remote desktop?
Thanks for your Help!!

Ray: You were right whane I updated teh variables after the sdk install I removed teh one for MKS. That piece is now functioning.

Posted: Thu Jul 24, 2008 3:48 am
by ArndW
There should be a tab in the System panel on the server for the DataStage processes that you can open and look. Also, just open up a CMD session DOS window and enter the "telnet localhost" command.

Posted: Thu Jul 24, 2008 12:13 pm
by JPalatianos
Looks like the whole PATH variable was screwed up. I received a sample from someone who had a functioning server. I copied the entries releveant to our server and we are up and running.
Thanks everyone for your assistance!!
- - John

Posted: Thu Jun 18, 2009 10:02 pm
by Oritech
Looks like we are facing similar type of problem,

can any body mention where to locate PATH Variable as stated here
Looks like the whole PATH variable was screwed up. I received a sample from someone who had a functioning server. I copied the entries releveant to our server and we are up and running.
Thanks everyone for your assistance!!
- - John

Posted: Thu Jun 18, 2009 11:33 pm
by ray.wurlod
That's not your first/main problem. Solve your first/main problem first.

And please don't hijack closed threads - your problem is unlikely to be identical.