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Authentication problem in DataStage 8

Posted: Wed Apr 25, 2007 6:11 am
by rafik2k
Hi,
I am encountering following error while login in DataStage version 8 using Designer Client/Director Client though i pass correct login and password


Failed to authenticate the current user agains selected Domain: datamigtest:9080
Could not connect to server[datamigtest] on port [9080]




I checked following service, these services showing Started

DataStage Engine Resource Service
DataStage Telnet Service
DSRPC Service


Could you please let me know what could be reason for this?

Any help will be highly appreciated.

Thanks in advance

Rafiq

Posted: Wed Apr 25, 2007 8:42 am
by rafik2k
I checked another service called IBM WebSphere Application Server V6 - datamigtestNode01,
which was stopped initially.
I started it and tried to login, but same error I am getting.
I checeked this service again, it shows stopped.

I guess, issue is due to this service.

Can you please let me know how to sort this out?

Thanks

Posted: Wed Apr 25, 2007 9:30 am
by Raftsman
Make sure you have the 8.0.1 version. We started with 8.0 and it is not the right version Full of problems.

As for authentication, your port is the problem. Make sure you have an available port. The installation default sometime collides with existing port usage.

Posted: Wed Apr 25, 2007 9:56 am
by fuzzybear
rafik2k wrote:I checked another service called IBM WebSphere Application Server V6 - datamigtestNode01,
which was stopped initially.
I started it and tried to login, but same error I am getting.
I checeked this service again, it shows stopped.
Are you using the DB2 ver 9 as the default installation?

Ensure the DB2 services are running correctly (as local service), also, ensure that you have a local datastage user account in the windows Local Users and Groups with local admin access. This same local datastage user account also needs to be created and assigned roles in the Information server console, and with the DataStage credentials.

Posted: Wed Apr 25, 2007 10:27 am
by gomez
Which type of User registry are you using to authenticate - Internal User Registry/ OS Registry / LDAP ?

I used Internal User registry and had no problems loggin in. Did you configure the user through the IIS Admin console with the required privileges/ roles?


IHTH

Posted: Wed Apr 25, 2007 5:01 pm
by ray.wurlod
Is port #9080 blocked by a firewall on your client machine (or anywhere else)?

Posted: Wed Apr 25, 2007 6:09 pm
by vmcburney
If your WebSphere Application Server is not running you will not be able to connect to the Metadata Server. If you started it and it shows up as being stopped maybe it is not starting correctly. Verify that it is running before you try DataStage.

Posted: Thu Apr 26, 2007 3:19 am
by rafik2k
I am using 8 .0 version and db2 version 9 is the default installation.
I checked db2 services also running correctly.

Please note server is installed in a stand alone machine, so i don't think firewall is a issue.

The main issue is WebSphere Application Server is not running properly, once i start it and click on any datastage client tool, it is automatically stopped.

Any other suggestion is be great.

Thanks

Posted: Thu Apr 26, 2007 3:21 am
by rafik2k
By the way the interesting point is that two days back it was running perfectly.
Next day when i logged on the system, it was showing some connection breaking problem.
I just closed that window and tried to log again,since then this problem started.

Posted: Tue May 01, 2007 10:11 am
by rafik2k
Hello DS experts,
Any other suggestion/idea for this issue?
I am still stucked on this.

Posted: Tue May 01, 2007 2:55 pm
by ray.wurlod
You're paying for support - what do they offer in the way of advice? Very few posters here have version 8.0 at this time.

Posted: Tue May 01, 2007 3:33 pm
by rafik2k
Thanks :!:

Posted: Mon May 14, 2007 8:04 pm
by Fawlty
rafik2k wrote:Thanks :!:
On What OS does your DS running, as you said it is running on a stanalone system.

Posted: Tue May 15, 2007 12:08 am
by rafik2k
It's Windows 2003 server edition,
BTW IBM gave new version of datastage 8.0.1, But we didn't test it yet.

Posted: Tue May 15, 2007 12:12 am
by Fawlty
rafik2k wrote:It's Windows 2003 server edition,
BTW IBM gave new version of datastage 8.0.1, But we didn't test it yet.
Best of luck, i hope this will work for you as datastage 8.0 has some problems.