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MQ plugin Install unxuccessful

Posted: Thu Mar 01, 2007 8:39 am
by srinagesh
Hi !

We are trying to install MQ plugin into one of our projects and have encountered this error

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 Reading package file mqseries.dsp
 Updating stage type records in project: testmq
Segmentation Fault - core dumped

PRINTER memory segment removed
The log file, generated at the time of install does not report any error. It abruptly ends

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Ascential Software Corporation DataStage 7.5 Package Installer

Log created on 01 MAR 2007 14:21:51
Package details:
Name: mqseries
Description: no description
Type: Component
Source Repos Version: 7.5.0.7
Language: UNKNOWN
Character set: ENGLISH
Exporting tool: Ascential DataStage Packager
Tool version: 2
Server name: ascential
Tool instance ID: Template
MDIS version: 1.0
Date: 2004-06-17
Time: 09.23.53

Package components:
    MQSeries (PlugIn)   "WebSphere MQ Stage"
    MQSeriesPX (PlugIn) "WebSphere MQ Stage"

Package will be installed into the following DataStage Projects:
    testmq (/datastage/Projects/testmq)

Changes made to project testmq:
    Installing 'PlugIn' 'MQSeries'
    Written record 'MQSeries' to DS_STAGETYPES.
    Installing 'PlugIn' 'MQSeriesPX'
    Written record 'MQSeriesPX' to DS_STAGETYPES.

DataStage dynamic libraries transferred to /local/apps/dsSoftware/715A/Ascential/DataStage/DSEngine/lib:
mqs.so updated.
mqs.so updated.

System dynamic libraries transferred to /usr/lib:

DataStage resource dynamic libraries transferred to /local/apps/dsSoftware/715A/Ascential/DataStage/DSEngine/lib:
mqsenu.so copied.
mqsenu.so copied.


I dont know how to debug this and identify the cause.

Can you help me with this please.

Regards
Nagesh

Posted: Thu Mar 01, 2007 8:48 am
by chulett
Rather than use the 'package installer' you are (IMHO) better off rerunning the Server install and leveraging the maintenance mode there to install any missing plug-ins.

For the core dump, if you are sure you have the correct permisions and sourced your dsenv file before starting, I'd suggest you call Support.

Posted: Thu Mar 01, 2007 9:08 am
by srinagesh
I have contacted support for this issue, but the turn around time seems to be bit high.

Is there a way to analyze the core dump?

Posted: Thu Mar 01, 2007 9:19 am
by chulett
I'm sure they could, but... see if your SA can.

Posted: Fri Mar 02, 2007 3:25 am
by srinagesh
Hi !

The problem is resolved now.

The issue was with the file from which we were trying to install the plugin.

It was corrupted during FTP process. we reimported the file and are now able to install the plugin successfully.


-Nagesh