DSXchange

We have recently migrated from the 7.1 to 7.5 in the test environment.
In the new environment, the property window of job activity stage in the sequence job is not opening.

Would it require running a patch.

Yes, there is a known issue that requires a SP2 patch from your service provider.

'SP2' as in Service Pack 2 for Windows... that's what causes the issue. FYI.

But this was the problem in version 7.1 also, shouldnt' this must have corrected and integrated in the latest version?

7.5 is not what I would consider the 'latest version'... it does seem to be a non-issue in 7.5.2 however. The patch is required up to and including version 7.5.1A.

We have got an installtion of 7.5.2, only, but the problem still persists

Hmmm... I just got a replacement PC running XP SP2 (my old one went up in smoke - literally), just installed the 7.5.2 client and don't have a problem with Sequence jobs. And the patch doesn't mention that 7.5.2 needs it, but then it was probably put together before it existed.

Just saying I've seen no evidence of the problem. For whatever that is worth.

Someone posted recenty that the sp2 problem is fixed in 7.5.2, but is needed through to 7.5.1A.

ArndW wrote:Yes, there is a known issue that requires a SP2 patch from your service provider.

I have this same problem. Do you know exactly which patch to install. Do you have a web link?

There are a couple of them. You can get reference to them in this post

viewtopic.php?t=104548&highlight=sp2

You might have to contact your service provider for this.

Lance, the file is (was) called dsclient_xpsp2.zip and you can reference ECase 60128. No clue if it's still out on a website anymore, probably best to contact Support and ask them... then let us know what you find out.

FYI - it *is* available online at the 'new' eService site. You'll need to have a logon and then look in the Recommended Patches section of the Software Updates / Downloads area.

https://www.ascential.com/eservice/download/patch/ds.do