DS Hawk installation - ServiceException

Amos.Rosmarin · Post by **Amos.Rosmarin** » Thu Jul 27, 2006 1:20 pm

Hi there,

I'm struggling with the Hawk beta installation

Does anyone managed to install it ?

I'm getting the massage (datastageabsapplication_install.log):

Code: Select all

(Jul 24, 2006 1:44:47 PM), Install, com.ascential.acs.installer.asb.application.ModelComponentInstallerAction, msg1, Stopping the server...
(Jul 24, 2006 1:45:31 PM), Install, com.ascential.acs.installer.asb.application.ModelComponentInstallerAction, err, ServiceException: (error code = 2; message = "Stop server unsuccessful"; severity = 0)
STACK_TRACE: 24

Anyone knows what it is ?

lstsaur · Post by **lstsaur** » Thu Jul 27, 2006 2:49 pm

Hi,
I have installed the Hawk Beta 2 on both Windows 2003 Sever SP1 and Windows XP Prof. SP2. I was having different sets of problems on either 2003 (e.g. Websphere Information Server Web console wouldn't respond at all, environment variables such as %SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem got deleted during the installation) or XP (e.g. must turn off the firewall even after the isntallation). However, I looked my datastageabsapplication_install.log and my installation passed the "stop server" command successfully.

Could you check the log to see whethere the register_epackage.bat failed or ran successfully.

vmcburney · Post by **vmcburney** » Thu Jul 27, 2006 5:55 pm

Make sure you fire it off to the Hawk support team, getting feedback on installation problems is part of the beta testing process and will help make a better production release. Hopefully they are already monitoring the forums for Hawk posts.

Amos.Rosmarin · Post by **Amos.Rosmarin** » Fri Jul 28, 2006 8:33 am

Hi,

Can you please publish the email / website of the Hawk beta support team , i'll send them the log files.

In one of the logs i found this:

Code: Select all

EJBServiceCreator.java:153)
	at com.ascential.xmeta.shared.repository.core.ejb.EJBISandboxAdminBusiness.<init>(EJBISandboxAdminBusiness.java:33)
	... 17 more
Caused by: javax.naming.NamingException: Error during resolve [Root exception is org.omg.CORBA.OBJECT_NOT_EXIST: 

Trace from server: 1198777258 at host websphere2 >>
org.omg.CORBA.OBJECT_NOT_EXIST: SERVANT_NOT_FOUND (4) for key 0x49454a5002004028e498077365727665723103454a4200000062acac0002000100290000005f5f686f6d654f66486f6d6573235f5f686f6d654f66486f6d6573235f5f686f6d654f66486f6d65730852584d6574612e65617223656a622d52584d6574612e6a61722353616e64626f7841646d696e53657276696365  vmcid: IBM  minor code: C14  completed: No

lstsaur · Post by **lstsaur** » Fri Jul 28, 2006 4:44 pm

Hi,
Without Ascential software serial number, they will not support your case.