DSXchange

We're using datastage server edition 7.5 on a windows platform. In the last week we've started having problems with opening the properties for a job within a sequence. If I right click I get the menu I can see the properties option but when I select it nothing happens. The same happens if I double click the job. It only happens on one or two PC's and not others. We are in the process of reinstalling the software but if anyones got any ideas I'd be grateful to hear them.

Regards
Anthony Bailey

This is a known bug. Contact your support provider to provide a patch which should take care of things. Anyhow, try to reinstall DataStage client once before your proceed. The reinstallation should care of any issues if it didn't first time.

kris007 wrote:This is a known bug. Contact your support provider to provide a patch which should take care of things. Anyhow, try to reinstall DataStage client once before your proceed. The reinstallation should care of any issues if it didn't first time.

Thanks for the prompt reply Kris. Does the patch have a refernce number or name ?.

Regards
Anthony

One of the reasons you face this problem is when you have installed Windows XP SP2 client machine. The patch name as far as I know is "dsclient_xpsp2". If this is not the reason, then there might be a different patch or so.

IHTH
Kris.

kris007 wrote:One of the reasons you face this problem is when you have installed Windows XP SP2 client machine. The patch name as far as I know is "dsclient_xpsp2". If this is not the reason, then there might be a different patch or so.

IHTH
Kris.

Thanks I'll follow this up.

regards
Anthony

kris007 wrote:One of the reasons you face this problem is when you have installed Windows XP SP2 client machine. The patch name as far as I know is "dsclient_xpsp2". If this is not the reason, then there might be a different patch or so.

IHTH
Kris.

Thanks I'll follow this up.

regards
Anthony