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The patch can no longer be found

Posted: Wed Jan 17, 2007 6:44 am
by owow
All links mentioned for this topic are leading to the IBM site:
https://www.ascential.com/eservice/public/welcome.do

I could not find that particular patch in that IBM support site.

Does anybody have the exact link or a link to a different source?

Thank you

Posted: Wed Jan 17, 2007 8:02 am
by chulett
It's certainly there and not all that hard to find. :?

First step - log in! From the LHS navigator click 'Software Updates'. At the bottom of the page now shown, click 'All DataStage Recommended patches'.

Third one down.

Posted: Wed Jan 17, 2007 8:12 am
by hema arvind
If you want the patch file,contact the IBM Support at WDISupport@us.ibm.com.

Posted: Wed Jan 17, 2007 8:18 am
by chulett
Both steps assume you have an active support contract for the product...

Thank you,

Posted: Wed Jan 17, 2007 8:28 am
by owow
I found the patch as per your instructions. I installed it and it solved the problem.

Thank you very much!

chulett wrote:It's certainly there and not all that hard to find. :?

First step - log in! From the LHS navigator click 'Software Updates'. At the bottom of the page now shown, click 'All DataStage Recommended patches'.

Third one down.

I have already downloaded it

Posted: Wed Jan 17, 2007 8:34 am
by owow
To Hema Arvind

I have already downloaded it from the web site as per Chullet instructions, but thank you very much for your response.
The E-mail address you have provided will be very useful.
hema arvind wrote:If you want the patch file,contact the IBM Support at WDISupport@us.ibm.com.

Posted: Wed Jan 17, 2007 3:43 pm
by ray.wurlod
Please mark this thread as resolved.