DataStage Telnet service does not start

hboekel · Post by **hboekel** » Tue Sep 04, 2007 4:28 am

I am trying to install DataStage server (version 7.5.1.a) on a Windows XP (SP2) machine. The installation procedure is doing just fine up to the point where it asks whether it should start the services.

The problem is that the DataStage Telnet Service does not start. When looking at the Windows error log i see the following error message:

DataStage error: Unable to bind socket to telnet port. WSA error: 10038.

(The windows Telnet service is disabled)
I
have done this type of installation before but never run accross this error.

There were other products like ProfileStage, AuditStage and QualityStage installed on the same machine. To see whether they caused a conflict i removed those applications but there was no effect whatsoever.

Any suggestions?

Thanks in advance.

srinagesh · Post by **srinagesh** » Tue Sep 04, 2007 5:57 am

I think Microsoft telnet services is not started on windows box.

Try to start the telnet service (if its not already started) and then restart the Datastage Service

hboekel · Post by **hboekel** » Tue Sep 04, 2007 6:25 am

srinagesh wrote:I think Microsoft telnet services is not started on windows box.

Try to start the telnet service (if its not already started) and then restart the Datastage Service

I thought the Microsoft Telnet service had to be stopped / disabled. But anyway, i tried it but it did not solve the issue.

ray.wurlod · Post by **ray.wurlod** » Tue Sep 04, 2007 4:19 pm

Something is using port #23. Find out what it is and halt it.

hboekel · Post by **hboekel** » Wed Sep 05, 2007 1:39 pm

ray.wurlod wrote:Something is using port #23. Find out what it is and halt it.

I found that the software for my Vodafone Mobile Connect Broadband data card is probably causing some kind of conflict. After uninstalling this software i was able to start the DataStage Telnet service succesfully.