DS client error

rohitchattar · Post by **rohitchattar** » Mon Jul 30, 2007 11:47 pm

As soon as I double click on any stage and try to open job details, the client freezes. (We are using DS Server edition)

Only way to get rid of the frozen DS designer screen is to use ctrl-alt-del and kill the session from my PC.

Please let me know what needs to be done to solve the issue.

ArndW · Post by **ArndW** » Mon Jul 30, 2007 11:59 pm

Just on your PC or on any? I would recommend re-installing your client.

rohitchattar · Post by **rohitchattar** » Tue Jul 31, 2007 12:03 am

ArndW wrote:Just on your PC or on any? I would recommend re-installing your client.

I have already Unistall client, and re-Install client but the behavior is unchanged

ray.wurlod · Post by **ray.wurlod** » Tue Jul 31, 2007 12:04 am

Is your client machine running Windows XP sp2? If so, do you have the DataStage xpsp2 client patch?

rohitchattar · Post by **rohitchattar** » Tue Jul 31, 2007 4:34 am

Yes, we are using XP sp2. we have installed DataStage xpsp2 client patch also.

chulett · Post by **chulett** » Tue Jul 31, 2007 6:40 am

You never answered this question, so let's expand on it a little:

Does this only happen on your PC or does everyone have the problem? Does it matter what type of job you work on - Server or Sequence jobs - or does the job type not matter?