XML Parser Error

jpr196 · Post by **jpr196** » Tue Jan 09, 2007 1:20 pm

Hi all,

I'm getting the following error when trying to compile a Sequencer:

<JobSeqGenError>
<Code>2017</Code>
<Desc>XML parser error on input line 0: source='', reason=''</Desc>
<LineNum>0</LineNum>
<Line></Line>
<Ref></Ref>
<Version>7.5.0.25</Version>
</JobSeqGenError>

I've seen this error earlier on this project and the resolution was to give me proper write permissions. I asked our helpdesk again about these write permissions since this error cropped up today but they said it should be ok. Does anyone know of other reasons why I might be getting this error?

Thanks!

ray.wurlod · Post by **ray.wurlod** » Tue Jan 09, 2007 1:54 pm

Never believe anyone who says "should be". Check.

jpr196 · Post by **jpr196** » Tue Jan 09, 2007 2:34 pm

To follow up, we are using Citrix to connect to the Ascential client. Which username is the one that needs write permissions? Is it the username used to connect to the Ascential Server or the username used to connect to Citrix?

Thanks in advance!

ray.wurlod · Post by **ray.wurlod** » Tue Jan 09, 2007 7:39 pm

Probably the latter, since Citrix is establishing a slave session running a DataStage client, and it's on that client machine that the permissions are required.

jpr196 · Post by **jpr196** » Wed Jan 10, 2007 8:11 am

Well, I checked with the administrators again and they said all the users have proper write permissions. This is not something I have the power to check myself but when this problem arose before they were able to correct it by giving write permissions, so I can only assume they know what they're talking about. Things were working fine until the beginning of this week. I'm fairly certain this is a Datastage Client issue. Can anyone think of other reasons why it might stop compiling sequencers suddenly?

chulett · Post by **chulett** » Wed Jan 10, 2007 8:34 am

The only reason we've seen here so far that I recall is the write permissions issue. One question would be - what changed? Something must have on the Citrix server to cause this, perhaps they can help track that down. I'd also suggest opening a Support case to see what other issues might cause this.

jpr196 · Post by **jpr196** » Wed Jan 10, 2007 9:34 am

Well, by giving me access to DataStage Client on a different server, I am able to compile successfully. Not sure if I'll ever find out why it stopped working on the other server, but as you guys have said, something must've changed that they couldn't figure out. Anyway, thanks for the help!