Hello,
One of our users is getting the following error once in a while and then the DS throw him out:
DSDesign.exe has generated errors and will be closed by Windows. You will need to restart the program.
An error log is being created.
I assume this is a Windows problem but if anyone can suggest how we might prevent that it will be great.
Thanks,
Keren
DSDesign.exe has generated errors and will be closed
Moderators: chulett, rschirm, roy
If it's only "once in a while" then I'd say that can be considered normal. There are certain operations, like a double-click in the wrong place at the wrong time, can cause 'automation errors' and crash you back to the desktop.
There are a couple of things you can try. First would be to reinstall the client and see if that helps. You can also search the forum for mention of a patch available from Ascential that may help with this.
There are a couple of things you can try. First would be to reinstall the client and see if that helps. You can also search the forum for mention of a patch available from Ascential that may help with this.
-craig
"You can never have too many knives" -- Logan Nine Fingers
"You can never have too many knives" -- Logan Nine Fingers
Sometimes it's the typical Windows issues with DLL versions and other software updating one that another application is dependant on. Or things just get... horked up.
A reinstall is pretty painless and corrects those kinds of errors. If you still have problems after that, investigate "the patch".
![Wink :wink:](./images/smilies/icon_wink.gif)
A reinstall is pretty painless and corrects those kinds of errors. If you still have problems after that, investigate "the patch".
-craig
"You can never have too many knives" -- Logan Nine Fingers
"You can never have too many knives" -- Logan Nine Fingers