Unable to connect to Datasatege Client (Director,Designer)

divine · Post by **divine** » Tue Apr 19, 2005 10:54 pm

Dear All,

When ever I am trying to connect to the Datastage Director with the valid userid and password I am getting following error for which I am unable to proceed further. The userid is working for last one year and suddenly id stops from yesterday. I reset the password and tried again but still facing
the same problem. The error I am getting is

"Failed to connect to Host system .Project UV
(User Name and/or password incorrect (80011))"

Waiting for a input from all.

divine · Post by **divine** » Tue Apr 19, 2005 11:00 pm

Dear All,

When ever I am trying to connect to the Datastage Director with the valid userid and password I am getting following error for which I am unable to proceed further. The userid is working for last one year and suddenly id stops from yesterday. I reset the password and tried again but still facing
the same problem. The error I am getting is

"Failed to connect to Host system .Project UV
(User Name and/or password incorrect (80011))"

Waiting for a input from all. But when I am using the administrator userid I do not face any problem to connect to the director and when I give the administrator privilage to above userid than I do not face any problem.

dhiraj · Post by **dhiraj** » Tue Apr 19, 2005 11:44 pm

Looks to me that authorities for the users and groups have changed.

Datastage offers a user group based authentication. log in to administrator and check if your user group has the required permissions to edit the datastge jobs.

IHTH

Dhiraj

divine · Post by **divine** » Tue Apr 19, 2005 11:46 pm

Dear Dhiraj,

Nothing has been changed for the particular user as I am using till yesterday and Now I am not bale to use.

Sainath.Srinivasan · Post by **Sainath.Srinivasan** » Wed Apr 20, 2005 7:07 am

Check the following:
1.) Login to DataStage as dsadm user
2.) Login to Unix as your normal user (and password)
3.) Identify whether any firewall has been created on the DS Server
4.) Check whether your group permissions have been altered.
5.) Login to DataStage from another client which may be within the domain network.

ray.wurlod · Post by **ray.wurlod** » Wed Apr 20, 2005 3:36 pm

Observation: when things stop working, the statement "nothing has changed" is false.

divine · Post by **divine** » Fri Apr 22, 2005 1:09 am

Dear Roy,

I am working with this user for the last one year and I did not face the problem So only for this thing I said nothing has been changed. So for this reason I am unable to login but If i give the privilage as administrator to the user than I am able to login to the client. So can you please solve my problem as I need your valuable advice.

divine · Post by **divine** » Fri Apr 22, 2005 1:11 am

Dear Sainath.Srinivasan,

How to Identify whether any firewall has been created on the DS Server
and how to check whether your group permissions have been altered.

As I have checked in the windows environment that no group permission has been altered.It only work with Administrator user and not with any other user.

Sainath.Srinivasan · Post by **Sainath.Srinivasan** » Fri Apr 22, 2005 2:46 am

Perform a ping and telnet to the ipaddress. See whether you are successful.

When you said you can login if the user has administrative priviledges, does it imply admin priv on your local PC or on the DS Server ?

Also are you running DS from your local PC itself?

divine · Post by **divine** » Fri Apr 22, 2005 3:13 am

Dear Sainath.Srinivasan

My etl server is present in different PC and only Client is present in my PC. But I can access server PC remotely from my PC. I am able to ping the server PC also.Admin privilage given in the server PC.

Sainath.Srinivasan · Post by **Sainath.Srinivasan** » Fri Apr 22, 2005 3:21 am

That shows that you do not have firewall problems but have permission issues in the DataStage Server.

Login to DS Admin and check whether you are in Developer list.

divine · Post by **divine** » Fri Apr 22, 2005 3:50 am

Dear Sainath.Srinivasan

In the administrator only project will be shown. But how to findout out user based priviledge. As I need director only to run the job .

Sainath.Srinivasan · Post by **Sainath.Srinivasan** » Fri Apr 22, 2005 6:14 am

For that project, check the properties -> permissions.

divine · Post by **divine** » Mon May 02, 2005 12:35 am

Dear Sainath,

Mentioned problem is not project specific.It is occuring whenever we try to enter director with userid/password.List of projects is not opening up in director.So how does your suggestion of checking the project properties will help solve problem ? More over which project we need to check for permissions ?
Please help out.

ahmediftikhar · Post by **ahmediftikhar** » Mon May 02, 2005 1:30 am

Before doing the main task, note down the group name of the user which you are trying to login as.

Do the following task:

1. Login to DS Administrator using ADMINSTRATOR id
2. Goto Project tab and select whichever project you need to work for, then, click Properties
3. Goto Permissions tab and you will see list of Groups with appropriate permissions
4. Check the permission for the group name which you have made a note
5. If that is none, you need to give appropriate permission for the group and try to login afterward.

Hope this helps
Regards
Ahmed.

DSXchange

Unable to connect to Datasatege Client (Director,Designer)

Unable to connect to Datasatege Client (Director,Designer)

Re: Unable to connect to Datasatege Client (Director,Designe