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RTI service Stops all of a Sudden

Posted: Wed Aug 30, 2006 3:16 am
by srinagesh
Hi !

RTI service stops all of a sudden. The .NET programs call the default web service in order to run the jobs. The calls are successful for most part of the day and suddenly the service goes down.

I need help to find out the root cause of the problem.

Are there any logs that are created when the service stops ? Or is there a way to create a log file when service starts/stops (by modifying any configuration file).

Any help/pointers would be very very helpful.

Regards
Nagesh

Posted: Wed Aug 30, 2006 5:37 am
by srinagesh
Actually found a message in RTI.log file

{ 2006-08-25 18:57:20,902 [JBoss Shutdown Hook] INFO com.ascentialsoftware.mwserver.jobpool.impl.JobPool WebModule - close request received. }

Any ideas why this is happening?

Posted: Wed Aug 30, 2006 7:46 am
by chulett
I'd take your situation and messages to whomever is handling your JBoss installation. Where is your repository stored for RTI - the default Derby database or a relational one? Any chance that those connections are being closed by some kind of idle timeout? :?

Posted: Wed Aug 30, 2006 10:21 am
by srinagesh
:?: I usually start the service using telnet and I have observed, just now, that the service goes down as soon as I close my telnet connection from which I start the RTI service.

Is this a valid observation ?

Posted: Wed Aug 30, 2006 10:41 am
by chulett
YES, of course. You need to 'nohup' what you are doing.

Posted: Fri Sep 01, 2006 9:03 am
by srinagesh
Thanx Craig.

I have been monitoring the RTI service for about 48 hrs and looks like its pretty stable

Posted: Fri Sep 01, 2006 9:13 am
by chulett
Cool. :D